S03E05 · Kent / Product

Products That Learn After Release

Lesson

Stub

Planning stub — the outline is here; this section is not yet written for learners.

Outline

  • Signals: analytics, logs, incidents, support feedback, customer language, observed behavior
  • Observation: intended vs. actual outcomes, friction, workarounds, regressions, unintended effects
  • Synthesis: signal clustering, contradiction detection, root-cause analysis, confidence, evidence
  • Decisions: expand, revise, simplify, revert, investigate, or stop
  • Feedback Loops: updates to issues, specifications, evaluations, product memory, agent context

Outcome

Lesson

Takeaways